Privacy Policy

How Patiolume uses order information, service providers, browser storage and store analytics.

Privacy Policy

We value your privacy and are committed to protecting your personal information.

Any information you provide when placing an order is stored securely and used only to process and fulfil your order.

Browser storage and store analytics: We use browser storage to remember cart contents and maintain pseudonymous visitor and session identifiers. These help us understand how visitors move through the store, including pages and products viewed, bundle selections, cart actions, checkout progress, regional storefront, broad device type, and campaign attribution. We do not record the contents of checkout form fields as analytics events. Detailed funnel events and cross-session visitor linkage are retained for up to 90 days; de-identified session summaries may be retained for historical aggregate reporting.

Our storefront also uses Google advertising measurement technology to understand campaign performance. This may involve cookies or similar identifiers, and these services may process limited device and interaction data under their own privacy terms.

We do not sell or rent your personal information. We only share the information required with trusted service providers that help us process payments, prevent fraud, fulfil and deliver orders, provide customer support, or comply with legal obligations. These providers may only use the information for the services they perform on our behalf.

By shopping with us, you trust us with your information, and we take that responsibility seriously.

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