Frequently asked questions

Straight answers.

No jargon. Just the key information you need before choosing, installing, or returning a light.

Do you sell indoor and outdoor lighting?

Yes. Each product listing states whether it is intended for indoor use, outdoor use, or both.

How do I choose the right size light?

Use the dimensions shown on the product page and compare them with the wall, doorway, path, or staircase where the light will be installed.

What colour temperature should I choose?

For most homes, 2700K to 3000K gives a warm and comfortable look.

Are outdoor lights waterproof?

Outdoor lights are supplied with an IP rating. Choose the rating required for the installation location.

Do your lights include bulbs?

If a fitting uses an integrated LED, the light source is built in. If it uses a replaceable bulb, the product page will say whether a bulb is included.

Can I return an item?

Yes, subject to the return conditions shown on our Terms page.

How long does delivery take?

Delivery times depend on the item and destination. The estimated dispatch and delivery window is shown before checkout.

Can you help me plan my lighting?

Yes. Send us photos or plans through the Contact page and tell us what areas you want to light.

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